Protecting your personal information is important to us. This Privacy Policy describes how IQ Capital collects, uses, and protects personal data through its website, services, and other interactions.
01. Personal Information We Collect
We may collect the following categories of personal information when you use our services or contact us:
Full NameResidential and Mailing AddressEmail AddressPhone NumberPayment Information (e.g., crypto wallet addresses, billing data)KYC Documentation (for payouts and compliance)
02. How We Use Your Information
IQ Capital uses collected data to:
Provide access to trading accounts and servicesProcess purchases, payouts, and reset feesDeliver support and communicate updatesImprove platform performance and user experienceComply with legal and regulatory obligations
03. Sharing with Third Parties
We may share your information with trusted third-party vendors only for the following purposes:
Payment processing (e.g., crypto processors)KYC and AML verificationTechnical infrastructure and hostingCustomer support toolsWe do not sell or lease your personal data. All vendors are contractually required to maintain confidentiality and data protection standards.
04. Cookies & Tracking Technologies
We may use cookies and analytics tools to understand platform usage, enhance functionality, and tailor content. You can disable cookies via your browser settings, but this may affect your ability to use certain features.
05. Security
We implement industry-standard security measures including encryption (e.g., SSL/TLS) to protect your personal data. Despite our efforts, no transmission over the internet is 100% secure. You accept this risk when using our services.
06. Data Retention & Deletion Rights
We retain your personal data only as long as necessary. Upon verifiable request and subject to applicable laws, you may request:
Deletion of your personal informationAccess or corrections to your stored dataSend such requests to: info@iqcapital.io
07. Children Under 13
IQ Capital does not knowingly collect data from individuals under the age of 13. If you are under this age, you must not use our services.
08. Opt-Out & Communication Preferences
You can opt out of marketing emails by clicking the “Unsubscribe” link in any message or contacting us directly.
09. Hosting and Data Storage
Your data may be stored on secure servers operated by third-party cloud providers located in the EU, UAE, or other jurisdictions compliant with data protection laws.
10. Changes to this Policy
We reserve the right to update this Privacy Policy. You will be notified of significant changes via email or prominent notice on our website.
11. Contact Us
For questions or concerns, contact us at:
